Charlotte Hayes writes about technology with a refreshing lack of reverence for industry narratives. She's spent years reviewing consumer tech products and calling out both genuine innovation and empty marketing. Her perspective on AI companions is grounded in scepticism tempered by genuine curiosity. Charlotte doesn't shy away from criticism, but she's fair-minded enough to recognise when a product or approach is genuinely thoughtful. Her readers appreciate her willingness to say what others are thinking but won't voice. She's particularly interested in how AI tools affect real people, and she reports that honestly, without hedging.